Collection of personal information
Use of personal information
The information provided to or received by Birch Care may be used by Birch Care to provide information, updating you with new information about the industry, our services, or our organisation. We may also use your information to improve our services and/or for reminding you of the information that may be of your benefit. The communication methods used by Birch Care may include, but not limited to telephone, email, SMS, mail, and or various social media forums.
Disclosure of your personal information
We may disclose or share your personal and relevant personal information to enable ongoing care and quality improvement. This may include, NDIA and NDIS, accounting procedures, diagnosis & treatments, quality assurance, legal disclosures required by a court of law, research, medical training/teaching and for seeking healthcare and legal advice. The information may be collected through medical tests results, consultation notes, Medicare, or health insurance details, professional or specialist correspondence and/or other relevant sources.
Your personal information may be disclosed to employees, government officers, insurers, and other agents, legal or medical advisers, suppliers and/or contractors of Birch Care in or outside of Australia. It may be disclosed wherever reasonably necessary and deidentified where data analysis is required for the greater good of the community or research. However, the main reason for the release of personal information to 3rd party is to deliver our services.
Birch Care, for the purpose of protecting the organisational legal rights including the change of control, sale or transfer of business and its assets, the intellectual property, the copyright, trademarks, property and/or for the purpose of safety, security, and storage of organisational data, may disclose and share your personal information with the 3rd parties in good faith where required.
Security of your personal information
To ensure the safe storage and access to your information, Birch Care have approved policies and procedures in place for the safeguard your information from misuse, interference, loss, unauthorised access, modification, and disclosure.
Accessing your personal information
Your information we hold is your right and you may request access to your personal information according to the Privacy Act 1988 (Cth). You can request a copy of your information to be released to you by paying an administration fee based on the size of your records. To request a copy of your information and to amend any inaccurate or incorrect information, please make a request in writing or by contacting us to request the release. We may require you to provide a statutory declaration and/or a government approved identification.
Birch Care may refuse to provide you with information in conditions protected by the Privacy Act. 8.
Website & App